Privacy Policy

Privacy Policy

The Municipal Council, Fatehabad(“MC Fatehabad”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the personal information of citizens, visitors, and users (“you” or “your”) who access our website [Insert Website URL]. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information.

1. Information We Collect

When you visit our website, we may collect the following types of information:

1. Personal Information (provided voluntarily by you):
   • Name, address, contact number, email address.
   • Application forms, feedback, or grievance submissions.
   • Details provided for online services (e.g., property tax, complaint registration).
2. Non-Personal Information (collected automatically):
   • IP address, browser type, operating system.
   • Date, time, and pages accessed.
   • Cookies and analytics data.

2. Use of Information

The information collected is used for:

• Providing and improving municipal services.
• Processing applications, grievances, and service requests.
• Communicating updates, notices, and alerts.
• Maintaining website security and preventing misuse.
• Statistical analysis for service improvement.

3. Information Sharing and Disclosure

We will not share your personal information with any third party except:

• When required by law or court order.
• With government agencies for official purposes.
• With service providers engaged by MC Fatehabad for technical or operational support, bound by confidentiality agreements.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet or electronic storage is completely secure, and MC Fatehabad cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance user experience. You can disable cookies in your browser settings, but certain features of the site may not function properly.

6. Links to Other Websites

Our website may contain links to external sites. MC Fatehabad is not responsible for the privacy practices or content of such third-party websites.

7. Your Rights

You may:

• Request access to your personal information.
• Request correction of inaccuracies.
• Withdraw consent for non-essential data usage.

Requests can be submitted to the contact provided below.

8. Changes to this Policy

MC Fatehabad may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.